Workspace Policy

Building Rules

Guidelines for members, visitors and clients at all Premisin workspaces.

General Conduct & Building Rules

1. No Smoking & Tobacco: The building is a 100% No Smoking and Tobacco Zone. Fines apply if violated.

2. Food & Beverages: Food and beverages must be consumed only in designated areas. Spills/mess must be cleaned immediately and waste disposed of properly.

3. Membership Agreement: Every member must sign the membership agreement covering terms, fees and expectations.

4. Professional Conduct: Members must maintain professional and courteous behaviour toward the space and other occupants.

5. Noise: Noise must be kept to a minimum; designated areas should be used for calls and discussions.

6. Cleanliness: Members must clean up after themselves in common areas, meeting rooms and workspaces.

7. Security: Doors must be secured after hours and unauthorized persons must not be brought into the workspace.

8. Personal Belongings: Do not leave belongings unattended or tamper with/borrow other people's property without permission.

9. Internet Usage: Internet must be used responsibly; inappropriate or bandwidth-intensive usage affecting others is prohibited.

10. Meeting Rooms: Meeting rooms must be reserved in advance and used only for the allotted time.

11. Pets: Pets are not allowed unless specifically permitted.

12. Personal Boundaries: Members must respect the personal space and boundaries of other coworkers.

13. Overstay: Unauthorized overstay is charged at 3× the applicable period/day of overstay.

14. Feedback: Members are encouraged to provide constructive feedback and suggestions to management.

15. Seat Allocation: Members must use only their allocated seats. Unauthorized additional persons will be treated as trespassing and action may be taken.

16. Security Deposit Refund: Refund is to be processed after successful handover and NOC signing within 7–10 working days. Handover includes removing registrations and business/address references such as Shop Act, GST, business registrations, social media, Google listings, etc., along with proof of removal.

17. Support: Issues and support requests should be raised through the website's Support Request or the specified support email.

18. Fire Emergency: Report fire emergencies to 112 or immediately contact the building administrator.

19. Theft: Theft should be reported to the nearest police station; building management is responsible for common-area security.

20. Parking: Vehicles must be parked orderly and must not block roads or gate openings.

21. Communication: Members are requested to avoid verbal communication for issues/queries/support and instead use the designated support email/form.

Authorized Use & Compliance

22. Authorized Use Only: The Premises shall be used only for the business/activity specifically declared by the Client and permitted under the Agreement. Any change in business activity, nature of use or significant change in operations requires prior written approval from Premisin.

23. No Illegal or Prohibited Activities: No person shall use the Premises for any illegal, fraudulent, immoral, unlawful, prohibited or anti-social activity, or for any activity that may adversely affect the reputation, licence, permissions or legal position of Premisin or the building.

24. Client Responsibility for Employees & Visitors: The Client shall remain fully responsible for the conduct and actions of its employees, directors, partners, consultants, contractors, vendors, visitors, guests and any other person entering the Premises at its invitation or with its permission.

25. Mandatory KYC & Access Records: Premisin may require valid government-issued identification and other KYC/business documents for every person requiring regular access. The Client shall promptly provide updated information whenever requested.

26. Visitor Registration: Visitors may be required to register at reception/security and provide identification or other details as required by building security procedures. Premisin may deny entry to any unauthorized or unidentified person.

Access & Security

27. No Transfer of Access: Access cards, keys, passwords, biometric access, parking permissions and other access credentials are personal and shall not be shared, transferred, copied or given to any third party.

28. Lost Access Credentials: Any lost, stolen or damaged key, access card, remote, device or other access credential must be reported immediately. Replacement and related administrative costs shall be payable by the responsible Client.

29. No Unauthorized Duplication of Keys: No Client, employee, contractor or visitor shall duplicate keys, access cards or other access mechanisms or install additional locks without prior written permission from Premisin.

30. Premises Inspection & Emergency Access: Premisin or its authorized representatives may enter the Client's allocated area whenever reasonably required for emergency, safety, security, maintenance, inspection, statutory compliance, building operations or protection of property, subject to the rights reserved under the Agreement.

31. No Structural or Electrical Modification: No drilling, cutting, painting, partitioning, electrical modification, cabling, plumbing modification, installation of equipment, antenna, signage, furniture or fixture shall be undertaken without prior written approval.

32. Restoration of Premises: Any approved installation, alteration or modification shall be removed and the affected area restored to its original condition at the Client's cost at the time of exit, unless Premisin agrees otherwise in writing.

Property & Safety

33. Damage to Property: The Client shall be responsible for any damage caused by the Client or by its employees, visitors, contractors, vendors or invitees to the Premises, furniture, fixtures, equipment, common areas or building facilities. Repair/replacement costs may be recovered from the Client and/or adjusted against the Security Deposit, subject to the Agreement.

34. No Hazardous Materials: No explosive, inflammable, corrosive, toxic, hazardous or otherwise dangerous material shall be stored, brought into or used at the Premises except where expressly permitted in writing and all applicable statutory safety requirements have been complied with.

35. No Cooking or Unauthorized Appliances: Cooking, heating food using open flames, gas cylinders or high-load electrical appliances is prohibited except in designated areas or with prior written approval. Any appliance creating an electrical, fire or safety risk may be removed or prohibited.

36. Electrical Load & Equipment: Clients shall not connect equipment that exceeds the sanctioned or permitted electrical load. High-power equipment, servers, machinery, batteries, UPS systems or specialized electrical equipment require prior written approval.

37. Fire & Emergency Safety: Emergency exits, staircases, fire extinguishers, fire doors, electrical panels, passages and emergency equipment must remain unobstructed at all times. No material shall be stored in evacuation routes.

38. Emergency Evacuation: During a fire, earthquake, security incident or other emergency, all occupants shall immediately follow instructions issued by Premisin/building security and evacuate or move to the designated safe area as instructed.

39. No Interference with Safety Systems: No person shall tamper with CCTV cameras, fire alarms, smoke detectors, emergency lights, extinguishers, access-control systems, electrical panels, security equipment or other building safety systems.

40. CCTV & Security Monitoring: The building may use CCTV and access-control systems for security, safety, incident investigation and protection of property, subject to applicable law. Clients shall not obstruct, cover, damage or interfere with such systems.

41. No Overnight Stay: The Premises are intended for commercial/workspace use and shall not be used for residential purposes or overnight accommodation unless expressly permitted in writing by Premisin and legally permissible.

42. No Unauthorized Commercial Use of Common Areas: Reception areas, corridors, parking areas, lounges, meeting rooms, staircases and other common areas shall not be used for storage, sales counters, exhibitions, events, employee seating or commercial activities without prior written approval.

43. No Subletting or Sharing: The allocated office, cabin, workstation or membership shall not be sold, transferred, sublicensed, assigned, shared commercially or sublet to another person or entity without prior written approval and compliance with the Agreement.

Business Registration & Address Use

44. Business Registration & Address Use: The Premises address may be used for statutory, tax, business or other registrations only to the extent specifically permitted under the Agreement and through the required written NOC/approval from Premisin.

45. Additional Entity Registration: A Client shall not use the Premises address for any additional company, LLP, proprietorship, branch, GST registration, Shop Act registration or other entity without prior written approval and applicable additional charges.

46. Mandatory Removal of Address After Exit: Upon expiry or termination, the Client shall promptly remove the Premises address from all statutory registrations, licences, websites, Google/business listings, social media, invoices, letterheads, directories, online platforms and other records and provide documentary proof when requested.

47. Government & Statutory Notices: If any government department, court, police authority, tax authority, municipal authority or other statutory body contacts the Client at the Premises or issues any notice relating to the Client's business, the Client shall immediately inform Premisin and remain solely responsible for responding to the same.

48. Client's Licences & Compliance: The Client shall independently obtain and maintain all licences, registrations, permissions, approvals and compliances required for its business and shall not rely upon Premisin's general building permissions as authorization to conduct any particular regulated activity.

49. No Representation of Ownership or Tenancy: The Client shall not represent itself, its employees or any third party as the owner, landlord, tenant, lessor, authorized representative or legal possessor of the building or Premises where such representation is inconsistent with the Agreement.

50. No Authority to Bind Premisin: The Client, its employees, agents and representatives shall not make commitments, representations, guarantees, contracts or statements on behalf of Premisin or use the Premisin name, logo or brand in a manner suggesting agency, partnership, authorization or endorsement without written approval.

Communication, Privacy & Conduct

51. No Unauthorized Signage & Branding: No board, nameplate, poster, sticker, advertisement, vinyl, branding material, QR code or other display shall be installed in or around the Premises without prior written approval.

52. Photography, Recording & Privacy: Photography, video recording, audio recording or livestreaming involving other members, employees, visitors, confidential areas or security systems shall not be carried out without appropriate consent and/or written approval where required.

53. Confidentiality & Intellectual Property: Clients and their representatives shall respect the confidential information, documents, intellectual property, business information and personal information of other members. No copying, photographing, recording, downloading or unauthorized use of another person's information is permitted.

54. No Harassment or Threatening Behaviour: Threatening, abusive, intimidating, discriminatory, sexually inappropriate, violent or harassing behaviour toward Premisin staff, security personnel, housekeeping staff, other members, visitors or building personnel is strictly prohibited.

55. Staff & Security Personnel Conduct: Clients shall not directly threaten, abuse, intimidate, obstruct or improperly influence security guards, housekeeping staff, maintenance personnel or other Premisin/building employees. Complaints regarding staff must be submitted through the designated written support channel.

56. No Direct Disruption of Building Operations: No Client shall interfere with security operations, housekeeping, maintenance, electrical, plumbing, internet, HVAC, fire-safety or other building services or instruct building staff to perform work outside their authorized duties.

Deliveries, Contractors & Liability

57. Contractors & Vendors: Any contractor, technician, delivery person or vendor engaged by the Client shall comply with Premisin's security and building rules. The Client shall remain responsible for their conduct and any damage caused by them.

58. Deliveries & Parcels: Premisin may refuse, hold, return or restrict suspicious, oversized, hazardous, unidentified or improperly addressed parcels. Clients are responsible for ensuring that their deliveries comply with applicable laws and building procedures.

59. No Cash, Valuables or Sensitive Goods Storage: Clients are responsible for safeguarding cash, jewellery, confidential documents, high-value equipment, inventory and other valuables kept at the Premises. Premisin shall not be treated as a custodian of such property unless expressly agreed in writing.

60. Data & Internet Usage: Internet and technology facilities shall be used only for lawful business purposes. Activities that compromise network security, attempt unauthorized access, distribute malware, conduct attacks, abuse bandwidth or interfere with another user's service are prohibited.

61. No Network Interference: Clients shall not install unauthorized routers, switches, wireless access points, servers, repeaters, network-monitoring devices or other networking equipment without prior written approval.

62. Parking Rules: Parking is subject to availability and building allocation. Parking permission does not create any ownership or exclusive property right. Vehicles shall not obstruct gates, fire exits, driveways or emergency access.

63. Vehicle & Property Liability: Clients and vehicle owners remain responsible for their vehicles and belongings. Premisin shall not be responsible for loss or damage except to the extent required under applicable law or expressly agreed in writing.

Events, Prohibited Items & Waste

64. Events & Gatherings: Parties, celebrations, seminars, public events, large meetings, promotional activities or gatherings involving additional visitors require prior written approval and may be subject to additional charges and security requirements.

65. Alcohol, Drugs & Intoxicants: Consumption, possession, distribution or use of illegal drugs, intoxicants or alcohol in prohibited areas of the Premises is not permitted. Any activity violating applicable law or creating a safety/security concern may result in immediate action.

66. Prohibited Weapons & Dangerous Objects: No person shall bring into the Premises any unlawful weapon, explosive, dangerous object or other item prohibited by applicable law or building security procedures.

67. Cleanliness & Waste Disposal: All waste must be disposed of in designated bins. Hazardous, electronic, chemical or special waste shall not be disposed of through ordinary building waste systems unless specifically permitted.

68. Pest, Odour & Hygiene Control: Activities creating excessive odour, smoke, pests, unhygienic conditions or disturbance to neighbouring occupants are prohibited. Any special cleaning, pest-control or restoration cost caused by the Client may be recovered from the Client.

69. No Nuisance to Neighbours: Clients shall ensure that their operations do not create excessive noise, vibration, smell, crowding, obstruction or other nuisance affecting neighbouring occupants or the building.

70. No Unauthorized Recruitment or Solicitation: Clients shall not use common areas for aggressive solicitation, unauthorized sales, recruitment, canvassing or distribution of promotional material to other members without approval.

Facilities, Usage Rights & Payments

71. Meeting Room & Common Facility Abuse: Meeting rooms and common facilities shall be used only for their designated purpose. Damage, excessive cleaning requirements, unauthorized extension of booking or misuse may attract additional charges.

72. Additional Usage Charges: Use of additional seats, cabins, meeting rooms, facilities, utilities, services or resources beyond the agreed package may be charged separately in accordance with the Agreement and applicable Premisin tariff.

73. No Right by Continuous Use: Regular or prolonged use of any common area, parking space, meeting room, cabin, workstation or facility shall not create any permanent, exclusive or proprietary right unless expressly granted in writing.

74. Payment Default & Access Restriction: Where permitted under the Agreement, Premisin may suspend services, restrict access or take other contractual remedies when dues remain unpaid or when the Client is in breach of the Agreement or Building Rules.

75. Recovery of Costs: Where a Client's violation causes Premisin to incur reasonable repair, restoration, cleaning, security, administrative, legal, statutory or third-party costs, the Client shall be responsible for such costs to the extent permitted under the Agreement and applicable law.

76. Security Deposit Adjustment: Premisin may adjust permissible outstanding dues, repair costs, restoration expenses, replacement costs and other amounts recoverable under the Agreement against the Security Deposit, subject to the terms of the Agreement and applicable law.

77. Immediate Action for Serious Breach: Where conduct creates an immediate threat to safety, security, property, staff, members, legal compliance or the reputation of Premisin, Premisin may take immediate protective measures, including restricting access, removing unauthorized persons and contacting appropriate authorities, subject to applicable law and the Agreement.

Emergency & Authorities

78. Police / Fire / Emergency Authorities: Nothing in these Rules prevents Premisin from contacting police, fire services, ambulance services, municipal authorities or other competent authorities whenever reasonably necessary for safety, security, legal compliance or protection of persons/property.

Written Communication & Changes

79. Written Communication: All complaints, requests, approvals, permissions, notices and operational issues should be submitted through the designated written communication/support channel. Oral conversations shall not be treated as approval for any matter requiring written authorization.

80. Written Approval Requirement: Where these Rules, the Agreement or Premisin management requires prior written approval, verbal permission from security guards, housekeeping personnel, other members or unauthorized staff shall not constitute approval.

81. Changes to Building Rules: Premisin may introduce reasonable operational, safety, security and facility-use rules from time to time with appropriate notice. Such rules shall be read together with the Agreement and shall not override an express contractual provision unless legally permitted and agreed where required.

82. Agreement Prevails in Case of Conflict: These Building Rules are intended to supplement the applicable Agreement. In case of any inconsistency between these Rules and the signed Agreement, the specific contractual terms of the signed Agreement shall prevail to the extent required by law.

Acknowledgement & Reservation

83. Responsibility for Compliance: The Client shall ensure that every employee, representative, contractor, visitor and invitee associated with the Client is informed of and complies with these Building Rules.

84. Acknowledgement: Continued use of the Premises is subject to compliance with the applicable Agreement, Building Rules, safety procedures and reasonable instructions issued by authorized Premisin/building management personnel.

85. Reservation of Rights: Failure by Premisin to immediately enforce any Building Rule shall not constitute a waiver of its right to enforce the same rule subsequently, subject to the Agreement and applicable law.

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